The new version of MCP SHIELD is now live, giving mobile payment businesses clearer evidence, faster investigation and greater confidence in the decisions affecting customers, partners and revenue.

London, 10th November 2026 – MCP Insight has launched the latest version of its anti-fraud capability for mobile payments following a controlled beta-testing phase with a small group of clients.

The new experience was previewed at World Telemedia Marbella in October before entering beta testing. Feedback from participating clients has helped MCP Insight refine the interface, investigation process and information available to fraud, risk, operational and commercial teams.

Known to existing customers as MCP SHIELD, the anti-fraud capability is being brought into MCP Insight’s new platform experience, with other services due to be integrated in 2027.

The launch reflects a broader view of effective fraud prevention: success should not be judged by block rate alone. Businesses need to understand what activity was detected, why a decision was made and how their controls affect customers, commercial partners and sustainable mobile payment revenue.

From Fraud Signals to Explainable Decisions

Fraud within mobile payment journeys is becoming more adaptive and increasingly capable of imitating genuine customer behaviour. Static rules may become less effective as fraudulent activity changes its methods or moves to a different route.

The updated MCP Insight capability is designed to help clients identify suspicious behaviour in real time while keeping the customer journey responsive. It also records the evidence behind decisions, helping users investigate activity and explain why action was taken.

The new experience includes:

• A redesigned interface intended to make fraud information clearer and investigations easier to navigate
• Real-time analysis of activity across mobile payment landing and transaction pages
• Decision evidence recorded when activity is assessed
• Alert notifications to help users identify and triage emerging issues
• Automated integration checks designed to identify common implementation problems
• An Outcomes API enabling clients to compare transaction records with activity recorded by MCP Insight

Rather than treating every unusual signal as equivalent, the aim is to support decisions that are fast, precise and proportionate to the risk identified.

Developed Through Controlled Client Testing

Following the Marbella preview, MCP Insight opened the updated experience to a small beta group.

The testing phase allowed clients to use the new interface and investigation functions within real operational workflows. Their feedback was used to identify refinements before the wider release.

Geoff Cleaves, Head of Product Innovation at MCP Insight, said:

“Fraud is becoming more adaptive, so anti-fraud controls cannot stand still. They need to make fast, precise and proportionate decisions, but they must also preserve the evidence behind those decisions.

“If a decision cannot be explained, it is difficult to investigate, defend or improve. The new experience has been developed to give clients a clearer understanding of what happened, why action was taken and what they may need to do next.”

Client Perspective

“Effective fraud prevention is not about blocking as much traffic as possible. It is about identifying genuine risk while supporting legitimate customers and sustainable conversion. The updated platform gives us better information on which to base those decisions.”

Ana Manrique, Business Development & Partnerships Manager, Gameloft

Continuous Improvement Throughout 2026

The launch follows a series of improvements made to MCP Insight’s anti-fraud service during 2026.

Earlier in the year, MCP Insight released a more efficient version of its fraud-detection JavaScript snippet. The optimised script was designed to reduce its effect on page performance while retaining its fraud detection role.

MCP Insight also introduced a redesigned documentation site, including traffic-segmentation guidance, API documentation, eight documented integration variations, search functionality, testing instructions, common implementation pitfalls and recommended practices.

The service has now reached the operational milestone of analysing more than 150 million customer journeys each day for indicators of fraud.

Supporting Better Business Outcomes

Block rate remains a useful operational measure, but it cannot show on its own whether the right activity was stopped.

The significance of a block rate can vary by market, service, campaign and traffic source. Businesses also need to consider the strength of the risk signals, the effect on the customer journey, the quality of traffic that continues to convert and whether decisions can be explained to other participants in the value chain.

By combining fraud evidence with MCP Insight’s wider market intelligence and risk management capabilities, the unified platform is intended to give clients greater context for these decisions.

This supports MCP Insight’s wider objective: helping mobile carriers, payment aggregators and content service providers manage risk while building sustainable revenue from mobile payments and digital services.

Availability

The latest version of MCP Insight’s anti-fraud capability is now available to new and existing customers.

Existing clients should continue to use their current service as normal unless they receive a separate communication from MCP Insight.

For further information or to request a demonstration, visit: https://mcpinsight.com/mcp-shield/