Following complaints Vodacom received last year from customers who were charged for subscriptions they had not requested, the South Africa Carrier clamped down on fraud. As a result, ‘content subscription’ revenue fell by 41% since last year. Despite the revenue hit, Vodacom’s investment in anti-fraud measures is a smart move and the only way to regain consumer confidence and ensure longevity of DCB sector.

When asked about the future of Direct Carrier Billing, Declan explains that DCB is springing up everywhere, but it tends to be the large brands who are getting direct billing access, while traditional CSPs continue to bill through Aggregators. The main driver for DCB growth, he says, is ‘carrier appetite to embrace frictionless flows provided traffic is safe and consented.’ Inhibitors for growth include: fraudulent affiliates, unlevel billing playing field, and Google/Facebook advertising monopoly pushing cost of acquisition up. ‘We see some very clever [affiliate] hacks daily. Knee jerk, short-term, autonomous carrier

MCP Insight recently launched Mobile Advertising Compliance Monitoring in 2 new territories in North Africa. As well as ad monitoring, we are delighted to announce the addition of Fraud Protection and Service Testing in Tunisia and Algeria. Please get in touch if you are interested in any of our live territories. Thomas@mcpinsight.com