PSA, the UK mobile billing regulator are introducing special conditions for subscription services with effect from 1st November in the UK.
It includes requirements for a two-stage sign-up process where the first stage requires a PIN opt-in. This must be followed by a second opt-in at confirmation stage. Also, greater clarity is required in ensuring that consumers are aware they are in a payment environment and signing up to a phone-paid subscription. Additionally, a receipt must be issued after every charge.
Our MCP VERIFY service has been operating successfully in the UK for the past 5 years – and is approved by PSA to validate L2 (Content Service Providers) statements on opt-ins. Not only does it satisfy all three requirements above, we can also offer further robustness to the process:
- Unique verification message in Q/A format (virtual captcha), requiring a simple human response
- Change alerts: Any changes to pre-agreed landing page triggers a notification sent with a snapshot
- Realtime fraud detection: We will alert you immediately if we suspect fraudulent activity (even if PIN is being used)
For more information contact Declan Pettit declan@mcpinsight.com
