Vodacom South Africa announces a 41% drop in digital revenues due to fraud

Following complaints Vodacom received last year from customers who were charged for subscriptions they had not requested, the South Africa Carrier clamped down on fraud. As a result, ‘content subscription’ revenue fell by 41% since last year. Despite the revenue hit, Vodacom’s investment in anti-fraud measures is a smart move and the only way to regain consumer confidence and ensure longevity of DCB sector.

related posts

World Telemedia Dubai 2025

Meet MCP Insight during World Telemedia Dubai or elsewhere in the MENA region. Book a meeting to explore how we help Operators grow mobile payments revenue and manage risk.

MCP Insight Joins ODDA to Launch MCP DATESCAN

MCP partners with the Online Dating and Discovery Association (ODDA) to provide dating brands with deep market insights and competitor intelligence.

How Consent Management Helps Network Operators Reduce Complaints and Refunds 

High refund rates and customer disputes can erode revenue and damage trust in mobile payments. Discover how robust consent management helps MNOs reduce refunds, strengthen compliance, and hold service providers accountable - creating a more transparent and sustainable payments ecosystem.