Vodacom South Africa announces a 41% drop in digital revenues due to fraud

Following complaints Vodacom received last year from customers who were charged for subscriptions they had not requested, the South Africa Carrier clamped down on fraud. As a result, ‘content subscription’ revenue fell by 41% since last year. Despite the revenue hit, Vodacom’s investment in anti-fraud measures is a smart move and the only way to regain consumer confidence and ensure longevity of DCB sector.

related posts

Strengthen Your DDRC for the Ofcom Era! 

Discover how the transition from PSA to Ofcom impacts the UK phone-paid services market. Learn about strengthened DDRC requirements and how to prepare for potentially enhanced compliance standards.
Black Friday: Tackling Misleading Advertising

With Black Friday fast approaching, mobile network operators need to stay vigilant against misleading advertising practices that can harm both customers and their DCB business.
Navigating the Global Carrier Billing Landscape

In an increasingly complex carrier billing landscape, payment aggregators face growing challenges in balancing compliance, supporting CSPs, and driving sustainable revenue. In this insightful interview, MCP Insight Director Kev Dawson shares his experience across the DCB value chain and offers practical advice for aggregators.
Load more...