Vodacom South Africa announces a 41% drop in digital revenues due to fraud

Following complaints Vodacom received last year from customers who were charged for subscriptions they had not requested, the South Africa Carrier clamped down on fraud. As a result, ‘content subscription’ revenue fell by 41% since last year. Despite the revenue hit, Vodacom’s investment in anti-fraud measures is a smart move and the only way to regain consumer confidence and ensure longevity of DCB sector.

related posts

Why German MNOs Must Lead the Charge in Carrier Billing Sustainability

Germany’s mobile VAS market is growing fast, with Direct Carrier Billing (DCB) once again proving a valuable revenue stream for operators and the wider ecosystem.

Shaping Smarter Oversight: Reflections on Our Regulator Collaboration Webinar

Former regulator Bassem Akkad shares key takeaways from MCP Insight’s recent webinar on proactive regulation in Direct Carrier Billing (DCB). Featuring insights from WASPA Board Member Anzelle Robertson and MCP’s Head of Compliance David Ashman, the session explored how collaboration, visibility, and the right tools can drive both consumer protection and sustainable growth.
World Telemedia 2025 – book a meeting with our team

Book a meeting with MCP Insight at World Telemedia and gain valuable insights into mVAS trends, DCB compliance, fraud prevention, risk control, and customer experience optimisation in the mobile payments ecosystem.
Load more...