Why German MNOs Must Lead the Charge in Carrier Billing Sustainability
Germany’s mobile VAS market is growing fast, with Direct Carrier Billing (DCB) once again proving a valuable revenue stream for operators and the wider ecosystem.
Category: Compliance
Shaping Smarter Oversight: Reflections on Our Regulator Collaboration Webinar
Former regulator Bassem Akkad shares key takeaways from MCP Insight’s recent webinar on proactive regulation in Direct Carrier Billing (DCB). Featuring insights from WASPA Board Member Anzelle Robertson and MCP’s Head of Compliance David Ashman, the session explored how collaboration, visibility, and the right tools can drive both consumer protection and sustainable growth.
Compliance by Design: Why It’s Time We Stopped Treating Trust as an Afterthought
Compliance often gets framed as the thing you do after something’s gone wrong - but it doesn’t have to be that way. In this piece, MCP Insight’s Head of Compliance, David Ashman, explores why compliance needs a rebrand, what good looks like when it’s built into service design, and how collaboration across the ecosystem is the real growth enabler.
The RCS Backlog Problem: Why MNOs Need to Rethink DDRC
RCS offers MNOs a premium messaging opportunity — but onboarding bottlenecks are delaying campaigns, frustrating partners, and stalling revenue. This article explores why DDRC is slowing things down and how MNOs can rethink their approach to speed up approvals without increasing risk.
Regulation at the Speed of Innovation, Without Slowing the Market
Mobile value‑added services are growing quickly, offering consumers access to a wide range of digital content and driving digital inclusion. But with growth comes risk - and oversight must adapt. This article explores how consistent, day‑to‑day visibility into advertising and compliance flows helps regulators target risk earlier, protect consumers, and sustain clean market growth without slowing innovation.
Complaints Are a Symptom – Not the Root Cause
Consumer complaints are vital - but they’re often the last sign of a problem, not the first. By the time complaints peak, consumer harm has already occurred and regulators may have no choice but to act broadly. This article explores why earlier visibility matters and how targeted action can protect both consumers and the market.
Enforcement Isn’t Broken – But It’s Under Pressure
Enforcement is essential for protecting consumers - but when it’s the only option, it can disrupt the whole market. Here’s why smarter oversight matters and how regulators can use targeted, earlier interventions to protect both consumers and sustainable market growth.
How Consent Management Helps Network Operators Reduce Complaints and Refunds
High refund rates and customer disputes can erode revenue and damage trust in mobile payments. Discover how robust consent management helps MNOs reduce refunds, strengthen compliance, and hold service providers accountable - creating a more transparent and sustainable payments ecosystem.
Future-Proofing for Payment Aggregators: Leveraging DDRC to Add Value for MNOs
Should payment providers evolve beyond payment facilitation and take on a greater role in risk management, compliance, and DDRC?
Carrier Billing: How Payment Aggregators Must Adapt to Stay Relevant
As carrier billing evolves, mobile operators are bypassing payment aggregators through standardised APIs. Discover how aggregators can stay relevant by expanding into risk management and fraud prevention to protect their place in the mVAS/DCB ecosystem.