STRATEGIC DDRC PLAYBOOK

Future-proof your role in carrier billing

As mobile network operators take greater control of carrier billing, mobile payment providers must evolve beyond payment facilitation to stay relevant.

Risk management, compliance oversight, and consumer protection are now critical services that operators need – but often lack the internal resources to manage effectively.

This strategic playbook outlines the three essential steps payment aggregators can take to future-proof their business and strengthen operator relationships:

  • Own Risk Management & Compliance Oversight – Help MNOs mitigate fraud and regulatory risks
  • Strengthen Consumer Care & Dispute Resolution – Reduce complaints and improve customer trust
  • Differentiate with Strategic Services – Provide DDRC as a Service to secure long-term partnerships

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TRUSTED BY

MCP Insight is a leader in market intelligence, fraud prevention and regulatory risk management for the mobile payments space.

We are trusted by brands across the entire mobile ecosystem.

EE - Mobile Operator UK

EE are proud to work with MCP Insight as their compliance partner. The high level of compliance support is matched by their best in class technology and analytics which allows us to provide the highest levels of regulatory and compliance enforcement with all our partners.

Dutch Foundation - Regulator Netherlands

We find MCP SCANNER to be an invaluable tool in monitoring the market here in the Netherlands.

WASPA - Industry Association South Africa

MCP SCANNER provides the ideal solution for us to monitor advertising compliance in South Africa and I'm happy to recommend MCP to anyone who is seriously interested in eradicating misleading online flows.